What happens if I don't receive my order after purchase?

At Refound, we want to make sure you have a seamless shopping experience. If you've purchased an item for delivery or shipping and it doesn't arrive, no need to worry! You’re covered by our protection policy.

If you haven’t received your order within 14 days due to a seller delay or non responsiveness, we’ll automatically process a full refund. If you have any questions or concerns before this 14 day window, please reach out to our support team ([email protected]) or submit a support ticket and we'll be happy to help! Our team is here to assist you every step of the way to ensure your experience is hassle-free.

Please note: All sales are final unless covered under our buyer protection guarantee.