How is my personal information protected on Refound?

At Refound, we prioritize your privacy and security. That’s why we use Stripe Connect, a trusted payment processor used by companies like Lyft, DoorDash and Booking.com, to ensure the highest data security level. 

Key Security Features

1. Compliance and Verification: Stripe helps us meet legal requirements while collecting only the necessary information to verify your identity.
• This is because Stripe is bound by Know Your Customer financial regulations - you can see their policy here (LINK). 
• Refound does not have access to this information. 
2. Fraud Prevention: With advanced fraud detection systems, Stripe monitors transactions 24/7, keeping your information safe from threats.
3. Data Encryption: Your personal and financial data is encrypted using industry-standard protocols, ensuring it remains secure during transmission and storage.
4. Limited Data Collection: Refound only collects essential information needed to provide our services, such as your name, email address, and shipping details. We do not have access to Stripe bank account detail. 
5. Secure Data Storage: Your personal information is stored on secure servers protected by firewalls and other security measures.
6. No Data Selling: We do not sell, rent, or trade your personal information to third parties for their marketing purposes

Ongoing Commitment

• Stripe continuously enhances its security measures, so you can trust that your data is protected as we grow together.
• Access and Update: You can request to access, correct, or delete your personal information at any time.
• Opt-Out Options: You have the right to opt-out of marketing communications and can easily unsubscribe from our mailing list

We’re Here for You

Your trust is essential to us. If you have any questions about how we handle your information, please see our privacy policy (here) or reach out to our support team at [email protected]. We’re dedicated to providing you with a secure and rewarding experience on Refound.