Why is my first payout taking awhile?

Initial payouts can take 7-14 days to process

Katie Reinhart

Last Update il y a 6 mois

When signing up as a seller on Refound, you will click to enter your payout details and be directed to onboard through our 3rd party payment processor, Stripe. 

Stripe is bound by Know Your Customer regulations and therefore takes additional time for risk mitigation efforts to your account before your first payout. This can take up to 14 days. 


If you would like more information, you can see the full article on Stripe's website here: Link

In Refound's experience, the first payout took 5 business days then 2 business days for new transactions after that.

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